Student Support Representative (French Market)

Jan. 29, 2024 in Barcelona, Spain - By EBS Barcelona Office

European Bartender School is looking for a Student Support Representative (French) to join our International team!

Position Other
Languages required English, French
Venue type Other
Working hours Full Time
Contract type Indefiinite
Are you ready to stir up your career? Bring your A-game, and we'll match it with our youthful, dynamic, and international workplace (20+ nationalities and 10+ languages). Feel the electric atmosphere, enjoy amazing conditions, and seize growth opportunities by making positive, constructive contributions to our development.

Cheers to the work that’s worth the cheers!

About EBS
European Bartender School is the market leader in the bartending industry. Our mission is to educate exceptional bartenders from all over the world; making the world taste better, one cocktail at a time. With three global offices, more than 28 schools and a dedicated team of professionals, we have trained over 70,000 bartenders from across the globe over the last 24 years. Our aims are to expand our reach, epitomise the value of a skills-based education and be a driver of industry standards the world over. To do that, we need the right people, at all levels, who really understand our 'Hard Work, Spirit and Soul' motto.

Here’s what you’ll do:

- Sell our courses/experiences to hot leads via phone, email, chat and social media
- Assist our future students on a life changing experience by building trust
- Answer any questions or doubts about the services/experiences we provide
- Manage your pipeline to prioritise tasks with the hottest leads
- Set yourself personal goals, schedule call-backs
- Meet or exceed you booking goals and Service Level Agreement expectations
- Upsell and cross-sell our products
- Stay up-to-date on the features and benefits of our latest courses/experiences
- Impact our business by proposing new ideas and through projects outside of your sales pipeline
- Be an ambassador for the European Bartender School brand!

Job requirements:

- Excellent communication skills
- 1-year minimum Sales experience in a similar environment
- Proficiency in French & English; any other language is a plus!
- An understanding of B2C outbound sales
- An understanding of the industry or first-hand experience of an EBS course
- Experience of Windows operating systems and CRM systems
- A problem solving, can-do, go-getter attitude!

EBS Core Values:

Our team is guided by our core values, which distinguish us in everything we do.

- Communication: ability to express oneself clearly and in an effective, positive way in interactions with others.
- Teamwork: ability to demonstrate interest in getting groups to perform well together, as well as interest in being actively involved in the dynamics of the team.
- Flexibility: disposition to be open to different and new ways of doing things, as well as the ability to modify one's preferred way of doing things or change approach quickly.
- Innovation: ability to develop, sponsor or support the introduction of new and improved methods, products, procedures, ideas, technologies.

Why join us:

- As part of our team, you'll receive a monthly Cobee allowance to splurge on your preferred perks, be it delicious food, convenient transportation, or comprehensive health insurance .
- Kick off your Mondays with a joint brunch at the office, savoring treats with your colleagues. Plus, enjoy the fresh fruit waiting for you twice a week!
- Every Friday all year long, we breeze through the day with shorter shifts, allowing you to unwind and dive headfirst into the weekend.
- We're the masters of throwing unforgettable events from glamorous galas to go-karting adventures, we know how to turn up the fun meter!
- But wait, there's more! Prepare to join the EBS family on epic subsidized trips to our schools. We've taken our crew to destinations like Mallorca, Amsterdam, Berlin, Rome, and beyond!
- Need a break from the action? Our relaxed office environment is the perfect oasis for you to recharge and enjoy some well-deserved me-time.
- We offer free weekly Spanish and English classes for all levels. Whether you want to brush up on your language skills or dive into a new linguistic adventure, We've got you covered!
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office on Fridays!
- We get that sometimes you just need a change of scenery. Our Sales Team has the opportunity to book remote work days, giving you the flexibility to work from the comfort of your own home.
- Birthdays and anniversaries are special occasions, and we love celebrating them! Get ready for personalized presents.
- When it's your birthday, we want you to kick back, relax, and enjoy! Take the day off work, put your feet up, and indulge in some well-deserved pampering.
- Life can get overwhelming, and we understand that. That's why we offer mental health days, giving you the opportunity to take a break when you need it most.
- After six months of dedicated service, get a taste of one of our best bartending courses with a free mixology course and unleash your inner cocktail artist.
- Ready for an adventure in New York, Phuket, Kos, Mallorca or Sydney? With EBS, you can work from or stay in one of our schools in these cities. Just align with your team, and then embark on a memorable trip with a plus one!

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