Freelance Student Support Representative (LATAM M…

Sept. 5, 2023 in Barcelona, Spain - By EBS Barcelona Office

European Bartender School is looking for a Student Support Representative (LATAM Market) to join our International team remotely!

Position Other
Languages required English, Spanish
Venue type Other
Working hours Full Time
Contract type Indefiinite
Are you ready to stir up your career? Bring your A-game, and we'll match it with our youthful, dynamic, and international workplace (20+ nationalities and 10+ languages). Feel the electric atmosphere, enjoy amazing conditions, and seize growth opportunities by making positive, constructive contributions to our development.

Cheers to the work that’s worth the cheers!

About EBS
European Bartender School is the market leader in the bartending industry. Our mission is to educate exceptional bartenders from all over the world; making the world taste better, one cocktail at a time. With three global offices, more than 28 schools and a dedicated team of professionals, we have trained over 70,000 bartenders from across the globe over the last 24 years. A lot has happened in that time and we’ve grown and improved a lot. Now, our aims are to expand our reach, epitomise the value of a skills-based education and be a driver of industry standards the world over. To do that, we need the right people, at all levels, who really understand our 'Hard Work, Spirit and Soul' motto.

Here’s what you’ll do:

- Sell our courses/experiences to hot leads via phone, email, chat and social media
- Subscribe students in your market to our International Scholarship Programme
- Assist our future students on a life changing experience by building trust
- Answer any questions or doubts about the services/experiences we provide
- Manage your pipeline to prioritise tasks with the hottest leads
- Set yourself personal goals, schedule call-backs
- Meet or exceed you booking goals and other targets
- Upsell and cross-sell our products
- Stay up-to-date on the features and benefits of our latest courses/experiences
- Impact our business by proposing new ideas and through projects outside of your sales pipeline
- Be an ambassador for the European Bartender School brand!

Job requirements:

- Availability for a full-time schedule, Monday to Friday
- Availability to work daytime working hours in LATAM time zones
- Excellent communication skills
- 1-year minimum Sales experience in a similar environment
- Working proficiency in English in addition to Spanish
- An understanding of B2C outbound sales
- An understanding of the industry or first-hand experience of an EBS course
- Experience of Windows operating systems and CRM systems
- A problem solving, can-do, go-getter attitude!

EBS Core Values:
Our team is guided by our core values, which distinguish us in everything we do.

- Communication: the ability to express oneself clearly and in an effective, positive way in interactions with others.
- Teamwork: the ability to demonstrate interest in getting groups to perform well together, as well as interest in being actively involved in the dynamics of the team.
- Flexibility: the disposition to be open to different and new ways of doing things, as well as the ability to modify one's preferred way of doing things or change approach quickly.
- Innovation: the ability to develop, sponsor or support the introduction of new and improved methods, products, procedures, ideas, technologies.

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