Student Support Representative (French Market)

Feb. 23, 2022 in Barcelona, Spain - By EBS Barcelona Office

European Bartender School is looking for a Student Support Representative (French) to join our International team! Please send your application in English

Position Other
Languages required English, French
Venue type Other
Working hours Full Time
Contract type Indefiinite
European Bartender School is looking for a Student Support Representative (French Market) to join our International team!
Please send your application in English

About EBS
European Bartender School is the market leader in the bartending industry. Our mission is to educate exceptional bartenders from all over the world; making the world taste better, one cocktail at a time.
With three global offices, more than 28 schools and a dedicated team of professionals, we have trained over 70,000 bartenders from across the globe over the last 22 years. A lot has happened in that time and we’ve grown and improved a lot. Now, our aims are to expand our reach, epitomise the value of a skills-based education and be a driver of industry standards the world over. To do that, we need the right people, at all levels, who really understand our 'Hard Work, Spirit and Soul' motto.

Bring your A-game and we'll bring ours; a youthful and dynamic workplace, great atmosphere and conditions, as well as growth opportunities for those who make positive, constructive contributions to our development.

Here’s what you’ll do:

- Sell our courses/experiences to hot leads via phone, email & social media
- Take care of the relationship with our potential students, assisting them on a life changing experience
- Stay up-to-date on our latest courses/experiences and the benefits
- Cover any questions and doubts about the services/experiences we provide
- Manage your pipeline, meeting or exceeding the Service Level Agreement expectations in order to prioritise tasks with the hottest leads.
- Organise your workflow, set yourself personal goals, schedule call-backs
- Upsell and cross-sell our products
- Update and stay on top of your Salesforce pipeline
- Bring new ideas to the table
- Dedicate to your development: impact our business through projects outside of your sales pipeline, after achieving exceptional pipeline management and performance to target
- Be an ambassador for the EBS brand worldwide!

Job requirements:

- Excellent communication skills
- 1-year minimum Sales experience in a similar environment
- Proficiency in English and French
- An understanding of B2C outbound sales
- An understanding of our product or first-hand experience of an EBS course
- Experience of Windows operating systems and CRM systems
- A can-do, go-getter attitude!

EBS Core Values:
Our team is guided by our core values, which distinguish us in everything we do.

Communication: the ability to express oneself clearly and in an effective & positive way in interactions with others.
Teamwork: the ability to demonstrate interest in getting groups to perform well together, as well as interest in being actively involved in the dynamics of the team.
Flexibility: the disposition to be open to different and new ways of doing things, as well as the ability to modify one's preferred way of doing things or change approach quickly.
Innovation: the ability to develop, sponsor or support the introduction of new and improved methods, products, procedures, ideas, technologies.
The Offer:

- A competitive salary package
-Shorter shifts on Friday
- A young, dynamic and international working environment, with 16+ different nationalities
- Casual dress code
- Relaxed office environment including chill-out area, terrace and in-office music system
- Ping-Pong table and PlayStation 4
- Free weekly Spanish/English classes for all levels
- EBS Birthday & Anniversary presents
- Company subsidised events and trips (in the past we’ve gone to Rome, Berlin, Mallorca, Ibiza & Amsterdam)

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