Student Support Representative

Jan. 4, 2022 in Barcelona, Spain - By EBS Barcelona Office

European Bartender School is looking for a Student Support Representative to join our International team! Please send your application in English

Position Other
Languages required English, extra language is a plus
Venue type Other
Working hours Full Time
Contract type Indefiinite
European Bartender School is looking for a Student Support Representative to join our International team!
Please send your application in English
About EBS
European Bartender School is the market leader in the bartending industry. Our mission is to educate exceptional bartenders from all over the world; making the world taste better, one cocktail at a time.
With three global offices, more than 28 schools and a dedicated team of professionals, we have trained over 70,000 bartenders from across the globe over the last 22 years. A lot has happened in that time and we’ve grown and improved a lot. Now, our aims are to expand our reach, epitomise the value of a skills-based education and be a driver of industry standards the world over. To do that, we need the right people, at all levels, who really understand our 'Hard Work, Spirit and Soul' motto.

Bring your A-game and we'll bring ours; a youthful and dynamic workplace, great atmosphere and conditions, as well as growth opportunities for those who make positive, constructive contributions to our development.

Here’s what you’ll do:

Sell our courses/experiences to hot leads via phone, email & social media
Take care of the relationship with our potential students, assisting them on a life changing experience
Stay up-to-date on our latest courses/experiences and the benefits
Cover any questions and doubts about the services/experiences we provide
Manage your pipeline, meeting or exceeding the Service Level Agreement expectations in order to prioritise tasks with the hottest leads.
Organise your workflow, set yourself personal goals, schedule call-backs
Upsell and cross-sell our products
Update and stay on top of your Salesforce pipeline
Bring new ideas to the table
Dedicate to your development: impact our business through projects outside of your sales pipeline, after achieving exceptional pipeline management and performance to target
Be an ambassador for the EBS brand worldwide!

Job requirements:

Excellent communication skills
1-year minimum Sales experience in a similar environment
Proficiency in English and advanced level at least in one other European language.
An understanding of B2C outbound sales
An understanding of our product or first-hand experience of an EBS course
Experience of Windows operating systems and CRM systems
A can-do, go-getter attitude!

The Offer:

A competitive salary package
Shorter shifts on Fridays
A young, dynamic and international working environment, with 16+ different nationalities!
Free milk coffee and tea
Relaxed office environment including chill-out area, terrace and in-office music system
Ping-Pong table and PlayStation 4
Casual dress code
Free weekly Spanish/English classes for all level
Gym and fitness centre discounts
*Company subsidised events and trips (in the past we’ve gone to Rome, Berlin, Mallorca, Ibiza & Amsterdam)
(*Temporarily on hold due to Covid-19 restrictions)

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