Head Bartender Wanted

Sept. 8, 2026 in Penang, Malaysia - By InterContinental Penang Resort

InterContinental Penang Resort is hiring a head bartender to join the team.

Position Head Bartender
Languages required English
Venue type Restaurant, Hotel, Bar
Working hours Full Time
Contract type Indefinite
Your day to day

- To maintain beverage costs at levels established by the restaurant and department.​
- To work and complete assigned tasks with optimum efficiency with colleagues.​
- Interact closely with stewards and engineers for proper cleanliness and maintenance of all operating equipment and beverage related machineries for optimum performance.​
- Maintain adequate supply of operating supplies and equipment and familiarize with operating procedures of machineries​
- Must be familiarized with all resort policies and procedures in reference to training, safety and security.​
- Must have full knowledge of beverages and cocktails in the bar and maintain the par stocks.​
- Provide counter service to all guests in accordance to established standards of quality.​
- Assist to serve beverage order at restaurant and poolside.​
- Always be attentive to guest needs and complaints and take necessary action to ensure guests’ satisfaction within the parameters of the authority of the position.​
- Report for duty on time, neatly groomed and in a clean and proper uniform. Do not consume any alcohol while on duty.​
- Be familiarized with all beverage categories and preparations with correct usage of glassware and presentations.​
- Fully responsible for the inventory management including beverage & bar equipment inventory.​
- Track & follow near-expiry date items & slow-moving items with leader to have proper remedy based on restaurant operation.​
- Always priority for short shelf-life beverage items and fresh items to avoid wastage.​
- Ensure that all operating equipment and supplies are spotlessly clean and maintained.​
- Use proper procedures before, during and after serving of beverage to guests in accordance to required standards.​
- Participate with positive approach towards training and daily briefing.​
- Ensure proper usage of operating supplies and equipment to reduce misuse and breakage.​
- Ensure the keeping of bar counters clean and organized as to standards.​
- Realize the importance of team spirit to ensure that fellow staffs are pursuing a unified standard of service.​
- Ensure that beverage sales are properly processed through the Point of Sales register and cash is accounted for and balanced before the close of shifts.​
- Participate in-group session to ensure creativities in the making of cocktails, mixed drinks and promotional drinks are achieved at optimum level.​
- Must be familiar with beer and post mix reticulation process.​
- Ensure that all beverage stocks are replenished prior to opening.​
- Familiarized with ice machine procedures, glassware racking and glass washer procedures.​
- Must be knowledgeable with the snacks service to better serve guests as needed.​
- Participate with positive approach towards daily briefing and training.​
- Read the communication file and notice board daily.​
- Take over and hand over duties properly.​
- Maintain high standards of cleanliness, appearance, and a sense of pride in uniform and restaurant’s team.​
- Demonstrate understanding of and adherence to the resort and department’s regulations out lined in the employee handbook and operations manual.​
- Take lead in tailoring on the guest drinks, aiming to make each visit to our outlet as memorable and unique as possible. You acknowledge guests and remember drinks preferences; as well as their names and preferred seating. ​
- You have extensive knowledge about activities in InterContinental and the rest of Ha Long Bay, allowing you to give guests recommendations in order to optimize overall guest experience.​
- You are responsible for meeting the HACCP standards and actively check cleanliness in both front and back of the house, to make sure standards are adhered.​
- Always live up to the standards set by the InterContinental brand, by assuring you know the standard operating procedures and making sure that they are respected by the team.​
- You know the Forbes Travel Guide Standards for restaurants & bars, while ensuring that the team delivers these standards as the minimum when serving guests.​
- Pay attention to small details, which visually expresses in a spotlessly clean workspace, outstanding services and a well-groomed team.​

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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