TMA Lounge Hostess Wanted

Constance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.

Job Description

We are seeking a friendly and professional TMA Lounge Hostess to join our team in {NAME}, Maldives. As a Lounge Hostess, you will be responsible for providing exceptional service to our guests, ensuring their comfort and satisfaction throughout their visit to our exclusive lounge.

- Greet and welcome guests to the lounge, ensuring a warm and inviting atmosphere
- Assist guests with check-in procedures and provide information about lounge amenities
- Maintain the cleanliness and organisation of the lounge area
- Serve food and beverages to guests, adhering to high standards of presentation
- Monitor and replenish food and beverage stations
- Anticipate guest needs and respond promptly to requests
- Coordinate with other departments to ensure seamless service delivery
- Handle guest inquiries and resolve any issues in a professional manner
- Ensure compliance with health and safety regulations
- Assist with special events or VIP guest arrangements when required

Qualifications:

- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and approachable demeanour
- Ability to multi-task and work efficiently in a fast-paced environment
- Attention to detail and commitment to maintaining high standards of cleanliness
- Basic computer skills for guest check-in and record-keeping
- Previous experience in hospitality or customer service roles
- Experience in a lounge or high-end service environment is desirable
- Secondary school diploma or equivalent
- Food safety certification is preferred
- Knowledge of airport or airline operations is advantageous
- Understanding of luxury hospitality standards
- Fluency in English; additional languages are beneficial
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Ability to stand for extended periods and lift moderate weights

Additional Information

WORK WITH CONSTANCE

Join a team where well-being, career development, and collaboration are at the heart of everything we do.

- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.

We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

Be part of a company that values people, innovation, and excellence.