In-Room Dining Manager Wanted
Four Seasons Sydney is hiring a Dining Manage to join the team.
Position
Manager
Languages required
English
Venue type
Restaurant, Hotel, Bar
Working hours
Full Time
Contract type
Indefiinite
About the Role:
In the role of In-Room Dining Manager, which is a Department Head position, you will report to the Director of Outlets and will oversee the smooth operation of our In-Room Dining department which operates 24 hours, 7 days per week, ensuring our guests have a memorable and flawless dining experience in their guest room.
To thrive in this role, the ideal candidate will have a solid track record in high quality establishments, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve. The role balances the day to day management of the operation whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.
What you will do:
- Maintain a strong operational presence across the main meal serving periods to ensure service standards and the guest experience remain at an optimum
- Provide leadership, development, support, coaching and constructive feedback for the team
- Cultivate a culture that encourages people to connect and thrive, ensuring we remain a great place to work
- Drive performance, identify ways to improve how we do things and leading the way with industry trends
- Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
- Develop strong internal relationships across the Hotel and work closely with key departments who will contribute to your success as a department
- Drive profitability by closely managing labour and operating expenses through effective scheduling, purchasing decisions and stock control
- Ensure a high level of cleanliness and commitment to WHS, working closely with Housekeeping and Engineering in the process.
What you will bring:
- Proven experience as a leader, preferably within a large hotel that delivers five star quality
- The ability to build and maintain strong relationships with people at all levels, across all areas, including suppliers, guests and of course our employees
- A passion for providing a great guest experience
- Solid verbal and written communication skills and strong interpersonal skills
- Ability to work with complex software systems in order to manage the department
- Highly developed people and business management skills, including payroll, rostering, cost control, expenses, and P&L's
In the role of In-Room Dining Manager, which is a Department Head position, you will report to the Director of Outlets and will oversee the smooth operation of our In-Room Dining department which operates 24 hours, 7 days per week, ensuring our guests have a memorable and flawless dining experience in their guest room.
To thrive in this role, the ideal candidate will have a solid track record in high quality establishments, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve. The role balances the day to day management of the operation whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.
What you will do:
- Maintain a strong operational presence across the main meal serving periods to ensure service standards and the guest experience remain at an optimum
- Provide leadership, development, support, coaching and constructive feedback for the team
- Cultivate a culture that encourages people to connect and thrive, ensuring we remain a great place to work
- Drive performance, identify ways to improve how we do things and leading the way with industry trends
- Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
- Develop strong internal relationships across the Hotel and work closely with key departments who will contribute to your success as a department
- Drive profitability by closely managing labour and operating expenses through effective scheduling, purchasing decisions and stock control
- Ensure a high level of cleanliness and commitment to WHS, working closely with Housekeeping and Engineering in the process.
What you will bring:
- Proven experience as a leader, preferably within a large hotel that delivers five star quality
- The ability to build and maintain strong relationships with people at all levels, across all areas, including suppliers, guests and of course our employees
- A passion for providing a great guest experience
- Solid verbal and written communication skills and strong interpersonal skills
- Ability to work with complex software systems in order to manage the department
- Highly developed people and business management skills, including payroll, rostering, cost control, expenses, and P&L's
Four Seasons Hotel Sydney
One of Sydney's most luxurious hotel brands, Four Seasons Hotel Sydney