Restaurant Host(ess) Needed

Feb. 10, 2024 in Amsterdam, Netherlands - By Hyatt Regency Amsterdam

MAMA MAKAN is looking for an enthusiastic Restaurant Hostess!

Position Host/Hostess
Languages required English
Venue type Hotel
Working hours Full Time
Contract type Indefiinite

The restaurant MAMA MAKAN and its bar are the place to go for an authentic Indonesian all-day-dining experience. Together with the entire team, our #mamaloves taking guests on a culinary journey to Indonesia, experiencing the original dishes reminiscent to the menus on the walls of cafés in Jakarta.

MAMA MAKAN is looking for an enthusiastic Restaurant Hostess!

What Mama seeks:

‘You never get a second chance to make a great first impression’ is what Mama says. She is looking for a passionate hostess who adds some flavor to the overall restaurant experience. Someone who knows the menu by heart and will assist in making our guests feel at home. The hostess is the central centipede that makes sure that all our guests are connected to what and who matters to them most. Someone who takes care of all reservations and treats MAMA MAKAN as their own home.

Wh at does the ROLE entail?

- Being the face of Mama Makan, greeting and seating guests as they arrive;
- Taking and managing reservations and table assignments;
- Following all telephone usage guidelines, using the guest’s name and standard greetings;
- Being familiar with all food and beverage items on the outlet menu;
- Managing the look and appearance of the menus, replacing them when necessary and maintaining par levels, together with the (Assistant) Restaurant Manager and Team Leaders;
- Utilizing the outlet point-of-sales and table assignment system as needed;
- Maintaining the entrance area and host/hostess station in a clean and orderly manner, at all times;
- Maintaining the Restaurant and Bar Guest Database;
- Handling mise-en-place activities and assisting the service team as needed;
- Treating all operating equipment and supplies carefully to minimize damage and reduce waste.

What’s in it for YOU?

General Perks:

- An entry to the Hyatt Family, a place where we care for people so they can be their best;
- 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets;
- A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
- Travel Allowance, starting from a 5 kilometers travel distance from the hotel.
- Uniform provided and laundry is taken care of in house.
- 25 Vacation days


“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check" Social Activities; Team building outings, Sports/wellbeing activities Hotel gym access


“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

International working experience with future international transfer happily facilitated.
Personal development plan, in order to reach your full potential.
A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).


“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

An International team of over 15 different nationalities
Focus on Diversity, Equity and Inclusion within our team. Through employee support groups , workshops and classroom trainings


#mamaloves you, because…

- You have 1+ year experience working in Hospitality, preferably as a
- Host/Hostess at a Hotel and with a service background, understanding the F&B department and restaurant operations;
- You have a Degree in Hospitality / Tourism, or additional relevant on-the-job training;
- You have good language and communication skills in English (and ideally in Dutch as well);
- You have basic computer skills and do not hold back from administrative tasks;
- You have a flexible schedule, able to work evenings, weekends and/or holidays as needed;
- You are legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).

The restaurant MAMA MAKAN and its bar are located inside the Hyatt Regency Amsterdam. The hotel features 211 guestrooms, including 13 suites on the beautiful Sarphatistraat in Amsterdam East. A place designed around the power of meaningful connections; a place for dynamic interactions.

Do you like what you read? Please send us your CV and all the reasons why #mamaloves YOU

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