Hello, I'm Svenja Johanna.
Hotel Management student with experience in bar and service operations and a strong interest in professional guest relations.
I have gained extensive hands-on experience in the hospitality industry through various positions in both Germany and abroad. Currently, I am working as a bartender at Roncalli’s Apollo Varieté in Düsseldorf, where I am responsible for preparing cocktails, managing the bar area, and ensuring an excellent guest experience during high-volume events. Previously, I worked as a waitress and bartender at Ristorante Altrimenti in Mettmann, where I learned to handle responsibilities independently in a fast-paced restaurant environment. In addition, I supported event operations as a service staff member for Personnel Alliance Düsseldorf, gaining valuable insight into large-scale hospitality events. During my exchange year in the United States, I also worked as a barista at Café Quetzal in Topeka, Kansas. This experience not only improved my English and customer communication skills but also strengthened my intercultural understanding and adaptability. Across all roles, I have developed a reliable, service-oriented work ethic, strong organizational skills, and a genuine enthusiasm for hospitality and guest satisfaction.
Education
European Bartender School Phuket International Bartender Course (4 weeks) - Sep 2024
Work experience
