Hello, I'm Prathumporn.

Strength One of my strengths is my ability to adapt to new situations. I can work under pressure. I excel in problem solving. Communication is my strong skill. Leadership is one of my strengths. I’m persistent and determined.

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BUSINESS OWNER CONVENIENT STORE I THAILAND 2023 Present Manage budgets for inventory, technology upgrades, and marketing to ensure profitability and cost efficiency. • Coordinate daily operations via digital tools, collaborating with the family member managing the store and supporting two staff members. Utilize a management system to track stock and sales, optimizing purchasing decisions and minimizing overstock. Develop marketing strategies, including promotions and social media campaigns, to enhance customer satisfaction and increase store visibility. Address operational challenges through effective communication and staff training, improving service and customer feedback. RECEPTIONIST LAKE 45 HOTEL I SOUTH KOREA 2018-2023 • Welcomed and assisted guests during check-in and check-out, ensuring a smooth and pleasant experience. Managed phone inquiries and emails, providing information about hotel amenities, local attractions, and reservation details Utilized hotel management software to process bookings, handle cancellations, and update guest information efficiently. • Addressed guest concerns and complaints promptly, collaborating with other departments to ensure satisfaction. Maintained accurate records of guest accounts, processed payments, and coordinated with housekeeping to ensure room readiness. Maintain the counter to a high standard of cleanliness and organization, ensuring it is always inviting and ready to welcome guests. This includes regular tidying, sanitizing surfaces, and arranging materials neatly to create a positive first impression.