Hello, I'm Camilo.

I am driven, friendly, enthusiastic and extremely easy to work with. My customer service/ hospitality industry previous roles have helped me develop strong speaking, salesmanship, and listening skills to guarantee a great service.

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PROFILE I have recently qualified as an international bartender, at the European bartender school. This alongside my previous experience, as an assistant bar server (on Carnival Cruise Line) i believe that the skills and experience I have gained in this position with my previous roles makes me an ideal candidate. I am driven, friendly, enthusiastic and extremely easy to work with. During my customer service/ hospitality industry positions, I have developed strong writing, speaking, salesmanship and listening skills. That have helped me improve the way I interact with customers and address their concerns, to guarantee a great service and ensure that the customer always leaves happy. I am confident that my experience as a bar server within the customer service/ sales industry alongside my fluency in English, can be fully utilized in your company. SKILLS - Strong public speaking skills - Confident communicator, negotiator and resolves complaints - Work well in a team - Work well under pressure - Sales background - Experience working on cruise ships -Customer service background -Strong computer and typing skills: Word,Excel,Outlook,PowerPoint LANGUAGES -Spanish: Native language -English: Fluent (speaking, reading, writing) WORK HISTORY •Assistant bar server on carnival cruise line, 2019 Jan - 2022 Aug List of duties: -Assisting people & advising on drink specialities -Dealing with special requests & resolving complaints -Taking drink orders •Customer service officer at Scotiabank, 2018 Jan-Dec List of duties: -Handling day to day accounts, credit cards and mortgages. •Agent at agencies booking Cartagena 2018 Jan- Dec List of duties: -Coordinate the logistics of the excursions -Booking tours -Guide tours -Selling excursion packages •Bar Waiter at September Disco, 2017 July- Dec List of duties: - Taking orders - Entertaining - Cashing Up • Bilingual agent for Macy’s and Bloomingdale’s 2016 Jan - Dec List of duties: - Assist customers and provide customer service - Sales and online order assistance • SITEL Bilingual agent for Comcast, 2015 July- Dec List of duties: -Tech support for internet, Tv & Phone services - Sales - Customer Service