Hello, I'm Kelley.
Professional and reliable with extensive experience in Bar and Restaurant management. Professionally trained Barista and Mixologist, with a previous background in Customer Service and Sales.
• Extensive product knowledge: spirits, mixers, liquors, wines, sangrias, beers, ales, ciders and caffeine based drinks. • Produces quality drinks and experience in mixing 66+ classic cocktails. • Awareness in licensing laws and regulations. • Good numeracy skills and cash handling. • Ability to relate with all guests, customers and staff. • Managing and training new bar tenders / baristas. • Stock ordering and cellar management. • Premium customer service skills, quick problem solver and remains calm under pressure.
Education
European Bartender School Barcelona International Bartender Course (4 weeks) - Nov 2020
Bromsgrove College. online Art and Graphic Design. - Sep 2010
South Bromsgrove High School. online English, Maths, Science, Media Studies and Art. - Sep 2006
Work experience
Crowd Media Mobile - England. Researcher, Feb. 1, 2013 - None
CPM International. - CPM International. Customer Service Agent., Nov. 1, 2018 - Aug. 1, 2021
Casa Med - Bromsgrove Head Bar Tender, Oct. 1, 2021 - Dec. 1, 2021
Bromsgrove Rugby Club / Private Members Bar - Bromsgrove Bar Supervisor, Dec. 1, 2021 - May 1, 2022
Slug and Lettuce - Slug and Lettuce Bar Tender, May 1, 2022 - Jan. 1, 2016
Glastonbury Music Festival - Glastonbury Bar Tender, June 1, 2022 - June 1, 2022
Ollie's Eatery and Bar - Bromsgrove Restaurant Manager, Aug. 1, 2022 - Dec. 1, 2022