Hello, I'm Nicole.

Exceptionally meticulous and energetic bartender highly Adept at handling stressful and unpleasant situations with complete courtesy and professionalism. Successful at consistently delivering the highest quality service.

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Personal Assistant Real ENT, NOD ENT / Okinawa, Japan / Dec 2015-2017 Head Bartender Club Diamond , Playaz Hookah Bar & Lounge / Okinawa, Japan / Dec 2016- Oct 2017 • Regularly recognized for highest nightly sales by up-selling and influencing • Utilized corporate marketing, relationship marketing, sales, and customer service to drive revenue and attendance to All establishments under co-owner and Owner From a bar , Club, Open venues for special event, to Bartending for the Hookah establishment owned by same owner • Played a crucial role in the servicing of guests upon arrival, working closely with the operations team to ensure that the VIP experience is properly delivered to each and every guest • Recognized for consistently establishing rapport with customers, up-selling products and building a loyal client base • Performed targeted communication strategies utilizing the latest in social media Lead 3-person bartending team in fast paced environment with upwards of 250 patrons. • Trained new and existing employees in the art of tending an efficient bar. • Maintained a clean and visually appealing bar • Tallied and reported inventory of liquor, beer and supplies for reorder. • Upheld the highest customer service possible • Provided feedback to owner in ways to maximize profits, which included pricing strategies and specials. • Key holder with all duties associated with Opening and Closing