Hello, I'm Jordan.
Friendly, hardworking and has a passion for great guest service.
Starting my bar career in a night club really set me off to a flying start, I mean it's the place that will push you to your limits for service speed. While working for the venue I also completed a customer service qualification which taught me different service styles. Following on I went to work for a restaurant company alongside my primary job within Starbucks where I am responsible for training and development of staff and day to day running of the store. Hospitality has taught me some great skills in leading a team, dealing with guest queries a and creating memorable guest experiences.
Education
European Bartender School Kos International Bartender Course (4 weeks) - Jun 2017
GB Training online Customer Service (Level 3) - Apr 2015
Remit training online Barista Skills - Mar 2014
Remit training online Customer Service (Level 2) - Mar 2014
Work experience
Starbucks - Birmingham, United Kingdom Shift Manager, March 1, 2014 - July 1, 2017
Mitchells and Butler - Birmingam Waiter and Bartender, Nov. 1, 2015 - Dec. 1, 2016
Starbucks - Birmingham Assistant Store Manager, Feb. 1, 2018 - July 1, 2018
New World - Birmingham Bartender, Aug. 1, 2017 - Feb. 1, 2018
