Hello, I'm Gabriela.

I am a highly motivated, self-confident and client-focused professional. I always strive for excellence in my work and I relish the opportunity to develop new skills. I am highly energetic and work confidently within a team.

---

---

Ward Administrator, Privat Care, The Royal Marsden NHS Foundation Trust, Fulham Road, London January 2020 until Present • Acting as the ward’s PA. • Using the designated IT program to scan, print and update records where necessary. • Responsible for answering telephone calls, process referrals and book appointments. • Ensuring that all files are filled and stored in accordance with the trust and government policies. • Processing orders for non-clinical stationery and paperwork, using a computer system. • Ensuring rooms and common areas are maintained to provide five-star accommodation, reporting to the correct department if repair or replacement is needed. • Helping patients with any non-clinical requests. Weekend and Holiday Supervisor, Patisserie Valerie, Wimbledon, London July 2018 until July 2019 • Oversees service and daily cash control operations. • Resolve any potential complaints. • Processing customer orders as well as store deliveries and records any shortages. • Preparing coffees and cold drinks from the menu. Catering Assistant, Privat Care, The Royal Marsden NHS Foundation Trust, Fulham Road, London March 2018 until January 2019 • Managing daily service of food and beverages to customers, following established schedules and providing five-star service. • Resolve any potential complaints in a fast and efficient manner. • Ensuring food is always of highest quality and attractively presented in accordance with the trust policies. • Being responsible for maintaining a high standard of hygiene. • Ensuring that all stocks are up to date by filling requisitions and follow government guidelines on stock rotation and storage. Shift supervisor “Baker & Spice”, Maida Vale, London January 2017 until present • Managing daily cash control of restaurant • Establishing front and back of house functions, together with overseeing opening and closing procedures • Assistant store manager in maintaining consistent staff levels for the restaurant to function properly • Ensuring that staff are always committed to maintaining customer service standards • Greeting customers, escorting them to their tables, ensuring they receive excellent service throughout their stay • Taking orders, serving food and drinks at table, preparing coffees, fresh juices and smoothies • Ensuring food is always attractively presented • Being responsible for maintaining a high standard of hygiene. Bartender “Club 182”, Wembley December 2016 – January 2017 • Temporary part-time bar work over Christmas and New Year period. Bartender “Bar Be Free”, Blagoevgrad, Bulgaria April 2016 – December 2016 • Welcoming guests on arrival, mixing and serving alcoholic drinks • Ensuring that the bar is always well stocked with a wide selection of wines and spirits • Advising guests on their choice of cocktails, spirits, beers, whiskies and brandies • Ensuring the bar always remains a clean and tidy environment • Maintaining a thorough knowledge of all bar promotions and drink prices. Office Assistant ‘Ginae Ltd’, Blagoevgrad, Bulgaria November 2015 – April 2016 • Responsible for administration at Bulgarian arm of Greek furniture manufacturing company • Making payments to suppliers and receiving payments from customers • Receiving and processing orders through computer system • Acting as a translator at meetings with partners, customers and investors. Waitress “Yacht Café Snack Bar”, Symi, Dodekanisos, Greece April 2015 – November 2015/April 2014 – October 2014 • Greeting customers and escorting them to their tables, taking orders • Serving food and beverages to patrons; preparing and serving speciality dishes • Making sure the bar is always well stocked • Managing the inventory • Liaising with the manager regarding any shortages or problems. Waitress “Rio Hotel”, Blagoevgrad, Bulgaria December 2014 – April 2015 • Greeting guests and escorting them to their tables, taking orders and serving drinks and food • Stocking service areas with supplies such as tableware and linen. Bartender “Greco Café”, Adelianos Kampos, Crete, Greece June 2013 – October 2013 • Receiving orders at the bar and preparing drinks according to customers’ requirements, including cocktails, long drinks, hot beverages, also serving milkshakes and ice creams • Attending to customers seated at the bar and keeping the bar fully stocked. Waitress “Ripples Pub”, Protaras, Paralimni, Cyprus April 2012 – November 2012 • Greeting customers and escorting them to their table • Answering questions about the menu, informing clients of daily specials and making recommendations • Taking orders for and serving food and beverages • Preparing and serving speciality dishes Waitress “Platamon Palace Beach Hotel and Spa”, Platamonas, Pieria, Greece July 2010 – September 2011 • Laying tables for meals, greeting and escorting customers to their table • Taking orders for beverages, preparing hot, cold and mixed drinks for patrons Education September 2005 – May 2010 – “Yane Sandanski High School”, Sandanski, Bulgaria. Certificate in Advanced English. Certificates 21-Oct- 2019 Level 3 HACCAP Training 19-May-2019 Level 2 Food Safety