Hello, I'm Giulia.
* Professional* Reliable* Dynamic* Empathetic * Organized* Proactive* Leadership* Problem-solving * Interpersonal communication* Stress management and ability to work under pressure* Organization and team coordination* Customer-oriented
I have accumulated more than 10 years of experience in the restaurant and hospitality industry, developing my professional career in dynamic, demanding environments focused on excellence in customer service. Throughout my career, I have strengthened not only technical skills in floor and bar management, but also leadership, organization, and team coordination abilities, essential for ensuring an efficient work environment and delivering a high-quality customer experience. I possess a strong ability to manage high-pressure situations while consistently maintaining calmness, professionalism, and attention to detail. I stand out for my excellent interpersonal communication skills, empathy, and ability to build positive relationships with both customers and colleagues, contributing to a collaborative and productive work environment. As a bartender and floor service professional, I have been responsible for preparing classic and modern cocktails, stock control, operational organization, supervision of hygiene and safety standards, and coordination of service during peak hours. My experience has allowed me to develop excellent problem-solving skills, quick decision-making abilities, and adaptability to different operational contexts and customer needs. I am a responsible, organized, and results-oriented person with a strong work ethic and a deep commitment to customer satisfaction. I am known for my punctuality, flexibility with working hours, proactive attitude, and positive approach to new challenges. My goal is to contribute professionalism, leadership, and dedication to the growth and success of the establishment.
Education
European Bartender School Phuket International Bartender Course (4 weeks) - Mar 2026
Work experience
Paelleria Gaudi - Barcelona Shift supervisor/ team leader, April 1, 2025 - April 1, 2026
My events - Livigno Receptionist & Tourist animator, Oct. 1, 2024 - Feb. 1, 2025
Forn Enrich - Barcelona Bakery assistant & Customer services, Jan. 1, 2024 - June 1, 2024
We love Italy - Barcelona Chef de rang, March 1, 2023 - Nov. 1, 2023
Caffe Vergnano - Italy Barista & waitress, April 1, 2021 - April 1, 2022
Alcott - Alcott Shop assistant, Oct. 1, 2020 - Aug. 1, 2021
Gallo’s Bar/Pastry Shop/Ice Cream Shop - Italy Barista & Waitress, Sept. 1, 2019 - Sept. 1, 2020
Pizzeria Soave - Italy Kitchen assistant & front counter sales, May 9, 2017 - May 9, 2019
