Hello, I'm Yanni Basler.

My name is Yanni Basler Goes. I hold a Bachelor’s degree in Accounting, have completed EBS Bartender training and WFA, and currently work as a Barback at SOGO with experience in sales and guest service.

Bar SOGO Barback 1/26 - Present Helped bartenders during busy shifts by keeping the bar stocked with drinks, ice, garnishes, and clean glassware. Made sure the bar area stayed clean and organized by wiping counters, clearing used glasses, and taking out trash when needed. Swapped kegs, prepared basic garnishes, and kept bar tools ready so service never slowed down. Assisted with stocking deliveries and keeping the storage area neat. Worked closely with the bartending team to ensure guests received quick and smooth service, especially during peak hours. European Bartender School Training & Practical Bar Experience – Goa Prepared classic and contemporary cocktails following EBS standards Practiced free pouring, speed service, and drink consistency in simulated bar environments Managed bar setup, glassware, garnishes, and hygiene procedures Delivered guest-focused service while handling multiple drink orders under time pressure Developed strong understanding of spirits, bar tools, and responsible service Karma Group (4 Star) 03/2024 - 09/2024 Member Relation executive (Sales and E-mail marketing) 1. Document & Payment Verification – Reviewed licensing reports, verified payment terms, cleared deposits, and ensured accurate member details. 2. Member Onboarding – Processed name additions or rights surrender; conducted welcome calls; explained SOR/AON policies; shared required documents promptly. 3. Courtesy & Service Calls – Followed up to confirm welcome email and documents; explained payment schedules; provided proactive support to enhance member satisfaction. 4. Sales & Retention – Pitched full payment options to maximize revenue; persuaded members to avoid cancellations and retain memberships; negotiated payment settlements. Nexa Relationship Manager (Sales and Marketing) 06/2023 - 03/2024 1. Enquiry Stage – Generated leads through leafleting, walk-ins, references, hyper-locals, and events; improved conversion with targeted marketing. 2. Booking Stage – Shortlisted inquiries, converted them into bookings, assisted in vehicle selection, negotiation, and accessory finalization. 3. Invoicing Stage – Managed documentation, processed loans, collected required documents, and secured disbursement letters. 4. Delivery Stage – Oversaw smooth vehicle delivery, explained documents, and ensured high customer satisfaction with clear, personalized service. Projects Event coordinator Planned and executed a small-scale event for 20 attendees with a limited budget of ₹ 2000 / USD 20. Managed all aspects of the event, including budgeting, purchasing, logistics, and guest coordination. Created a welcoming experience with minimal resources by focusing on creativity and cost-efficiency. Successfully handled food, decorations, and seating while maintaining guest satisfaction. Gained practical experience in time management, resource allocation, and independent planning.

International Bartender Course (4 weeks)

Grade C Goa - Dec 2025

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