

Hello, I'm Emanuel.
Dynamic professional with extensive experience traveling across Italy for work, developing strong face-to-face client relation skills. Fluent in English and Italian, born in Albania. I excel in communication and adaptability.
- Provided expert technical assistance to clients, resolving hardware and software issues efficiently. - Delivered high-quality customer support, troubleshooting problems and ensuring user satisfaction. - Collaborated with teams to streamline processes and maintain service standards. - Managed on-site client interactions, ensuring timely project completion and adherence to specifications. - Developed problem-solving skills under diverse conditions, adapting to unique challenges while on the move. - Performed technical installations, repairs, and maintenance across multiple sites, requiring extensive travel.
Education
European Bartender School Milan International Bartender Course (4 weeks) - Feb 2025
Middle school diploma “G.Canco” online Electronic - Jun 2012
Work experience
Sicurit Italia - Sicurit Italia Technical Support Specialist, July 1, 2024 - Jan. 1, 2025
HUB Parking - Milan, Italy Technician, July 1, 2021 - Aug. 1, 2023
Megatek - Tirane, Albania Sale assistant, June 1, 2016 - March 1, 2018
