Hello, I'm Phemelo.
A dedicated and passionate individual with a commitment to elevating client experiences through exceptional service. My mannerisms, proactiveness, friendlessness, and dry humour will have you coming back for an amazing drink and a laugh.
My experience in retail and concierge services has taught me how to work in a team, be proactive, anticipate clients' needs, manage my time, be accountable, remember clients by their names and requirements, solve conflict and recommend solutions, and, most importantly, prioritize customers' and clients' needs. Bartending is a new journey for me as I have no experience in this industry. I am optimistic that being a bartender in different parts of the world will bring me closer to fulfilling a childhood dream of living in different parts of the world, learning about different cultures, and being of service.
Education
European Bartender School Cape Town International Bartender Course (4 weeks) - Feb 2025
European Bartender School online Mixology Course - Feb 2025
SABA International Butler Academy online Butlering - Jan 2019
Work experience
Mirfin Valuation Services - Pretoria, South Africa Client Concierge, Sept. 1, 2020 - Feb. 1, 2025
The 2019 Veuve Clicquot Masters Polo - Val de Vie Estate, Paarl-Franschhoek Valley Butler, March 1, 2019 - March 1, 2019
Hemel - En - Aarde Valley | 2019 Hemel - En - Aarde pinot noir celebration - Hermanus, Cape Town Butler, Jan. 1, 2019 - Jan. 1, 2019
Vetsmart - Pretoria, South Africa Client relations and sales, May 1, 2018 - Aug. 1, 2020
Top CD (Pty) Ltd - Pretoria, South Africa Casual Sales Assistant, Oct. 1, 2015 - March 1, 2016
Galito's - Pretoria, South Africa Part - Time Junior Waiter, Dec. 1, 2013 - Dec. 1, 2013
