Food & Beverage - Bar Staff
Position
Other
Languages required
English
Venue type
Bar, Night club, Cocktail bar, Pub
Working hours
Full Time
Contract type
Indefinite
Position:Food and Beverage Team Members
Department:The Oystercatcher
Reports to: Bar Manager
About the Role
Food and Beverage Team Memberin a luxury five-star hotel, will deliver exceptional service across our dining outlets, ensuring every guest enjoys a memorable and high-quality experience. You will play a key role in creating a welcoming atmosphere, providing attentive service, and maintaining the highest standards in line with the hotel’s brand.
Key Responsibilities
•Deliver warm, attentive, and personalised service across all guest touchpoints.
•Present menus, answer questions, and guide guests through offerings with confidence and clarity.
•Support proactive guest engagement, anticipating needs and ensuring a positive dining experience.
•Address guest requests promptly, escalating to supervisors when required.
•Assist with table setup, service flow, and clearing in alignment with service standards.
•Support the delivery of food and beverages, ensuring accuracy, timeliness, and presentation consistency.
•Maintain the dining area’s cleanliness, ambience, and readiness throughout service periods.
•Assist in restocking service stations, linens, and operational supplies.
•Assist with reservation flow, seating coordination, and communication with the front desk as needed.
•Work collaboratively with the kitchen and bar teams to support smooth service transitions.
•Follow daily checklists, SOPs, and operational requirements to maintain consistent service quality.
•Adhere to all food hygiene, safety, and allergen protocols.
•Maintain strong knowledge of standards relating to service etiquette and responsible alcohol service.
•Ensure all service equipment and areas meet hygiene and cleanliness expectations.
•Work closely with supervisors and managers to support service priorities.
•Participate in pre-service briefings to stay informed of specials, menu changes, and key service notes.
•Support colleagues as needed to uphold a cohesive, high-performing team environment.
Department:The Oystercatcher
Reports to: Bar Manager
About the Role
Food and Beverage Team Memberin a luxury five-star hotel, will deliver exceptional service across our dining outlets, ensuring every guest enjoys a memorable and high-quality experience. You will play a key role in creating a welcoming atmosphere, providing attentive service, and maintaining the highest standards in line with the hotel’s brand.
Key Responsibilities
•Deliver warm, attentive, and personalised service across all guest touchpoints.
•Present menus, answer questions, and guide guests through offerings with confidence and clarity.
•Support proactive guest engagement, anticipating needs and ensuring a positive dining experience.
•Address guest requests promptly, escalating to supervisors when required.
•Assist with table setup, service flow, and clearing in alignment with service standards.
•Support the delivery of food and beverages, ensuring accuracy, timeliness, and presentation consistency.
•Maintain the dining area’s cleanliness, ambience, and readiness throughout service periods.
•Assist in restocking service stations, linens, and operational supplies.
•Assist with reservation flow, seating coordination, and communication with the front desk as needed.
•Work collaboratively with the kitchen and bar teams to support smooth service transitions.
•Follow daily checklists, SOPs, and operational requirements to maintain consistent service quality.
•Adhere to all food hygiene, safety, and allergen protocols.
•Maintain strong knowledge of standards relating to service etiquette and responsible alcohol service.
•Ensure all service equipment and areas meet hygiene and cleanliness expectations.
•Work closely with supervisors and managers to support service priorities.
•Participate in pre-service briefings to stay informed of specials, menu changes, and key service notes.
•Support colleagues as needed to uphold a cohesive, high-performing team environment.
