Host/Hostess Wanted
We are looking for a host/hostess to join the team.
Position
Host/Hostess
Languages required
English
Venue type
Restaurant
Working hours
Full Time
Contract type
Indefiinite
Luke’s Kitchen and Bar, is the third concept by the partners of Park Lights Hospitality Group, of Luma on Park and Prato – led by visionary chef Brandon McGlamery, Executive Chef Jason Campbell, and operations maven Tim Noelke. We are an everyday neighborhood restaurant that delivers culturally and community inspired, ingredient-driven dishes focused on our unique takes on American cuisine. We make everything in-house and we source locally as much as possible. Inspired by the culinary traditions from coast to coast, our team delivers carefully curated oysters, an array of small plates, and entrees cooked over an open fire grill. The beverage program features classically-inspired libations prepared with fresh and house-made ingredients, as well as an extensive selection of craft beer and wine.
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Contribute to team effort by accomplishing related results as needed
Skills and Qualifications
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate guests' needs to W/Ws, - Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- A desire to help out where needed and work as part of a team
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- Must be upbeat, outgoing and positive
- Ability to work effectively within a team
- Ability to effectively communicate on the telephone.
Working at Luke's Kitchen and Bar
- Health insurance
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Contribute to team effort by accomplishing related results as needed
Skills and Qualifications
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate guests' needs to W/Ws, - Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- A desire to help out where needed and work as part of a team
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- Must be upbeat, outgoing and positive
- Ability to work effectively within a team
- Ability to effectively communicate on the telephone.
Working at Luke's Kitchen and Bar
- Health insurance
Luke's Kitchen and Bar
An everyday neighborhood restaurant that delivers culturally and community inspired ingredient-drive