Hostess Wanted
Cala di Volpe: Matsuhisa Hostess
Position
Host/Hostess
Languages required
English
Venue type
Hotel
Working hours
Full Time
Contract type
Indefiinite
Matsuhisa at Cala Di Volpe offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Cala Di Volpe family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Matsuhisa at Cala Di Volpe.
We are currently seeking a Host for the Restaurant in Cala Di Volpe to support the sales team to deliver a seamless journey to our clients. The successful candidate will have considerable experience in a luxury front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.
Profile
Responsibilities
- Welcome each of our customers entering the restaurant and maintain 100% customer recognition of regular customers and VIPs
- Understand customers’ needs and orientate them in the Matsuhisa
- Assist customers with personalised services and respond effectively and at pace to all their needs
- Remembering customers' preferences and special needs
- Provide the highest standard of customer service at all times
- Be immaculately dressed and groomed
- Learn the best possible manners for every conceivable situation
- Assist and work closely with the sales team to ensure all customers’ expectations are met
- Demonstrate an ability to maintain confidentiality and privacy
- Carry out any additional duties as directed by the management team
Additional information
Experience Required
- Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality
- Outstanding interpersonal and communication skills
- Ability to make connections with customers through story telling and discovering commonalities
- Attentive and proactive with exceptional attention to small details
- A genuine desire to deliver service excellence
- Fluency in a second language (preferred)
We are currently seeking a Host for the Restaurant in Cala Di Volpe to support the sales team to deliver a seamless journey to our clients. The successful candidate will have considerable experience in a luxury front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.
Profile
Responsibilities
- Welcome each of our customers entering the restaurant and maintain 100% customer recognition of regular customers and VIPs
- Understand customers’ needs and orientate them in the Matsuhisa
- Assist customers with personalised services and respond effectively and at pace to all their needs
- Remembering customers' preferences and special needs
- Provide the highest standard of customer service at all times
- Be immaculately dressed and groomed
- Learn the best possible manners for every conceivable situation
- Assist and work closely with the sales team to ensure all customers’ expectations are met
- Demonstrate an ability to maintain confidentiality and privacy
- Carry out any additional duties as directed by the management team
Additional information
Experience Required
- Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality
- Outstanding interpersonal and communication skills
- Ability to make connections with customers through story telling and discovering commonalities
- Attentive and proactive with exceptional attention to small details
- A genuine desire to deliver service excellence
- Fluency in a second language (preferred)
Hotel Cala di Volpe, Costa Smeralda
Stretching out over the bay like a timeless village, a hotel of essential elegance immersed in the colors of nature. A world apart, a five-star legend.