Hello, I'm Rheanna.
Bartender from the UK with a background in events management and a passion for the customer experience (and an amaretto sour). I'm hard working, a fast learner and always bring a positive energy to the bar!
I love working with people and my experiences in events and hospitality have not only sharpened my organizational and leadership skills but also instilled in me a commitment to delivering exceptional customer service at every touchpoint. I understand the importance of anticipating guests' needs, maintaining professionalism, and ensuring their satisfaction throughout their stay. I am adept at handling guest inquiries, resolving issues promptly and efficiently, and fostering positive relationships to enhance the overall guest experience. Furthermore, I possess strong communication and interpersonal skills, which allow me to collaborate effectively with colleagues across departments to ensure seamless operations and exceed guest expectations.
Education
European Bartender School Sydney International Bartender Course (4 weeks) - Jan 2024
Falmouth University online BA Creative Events Management - Sep 2018
Work experience
Hello Partner - Bristol, UK Events Executive, July 1, 2021 - Dec. 1, 2023
Hello Partner / PI LIVE - Bristol, UK F&B Onsite Manager, Oct. 1, 2021 - Oct. 1, 2023
Sequences Festival - Bristol, UK Bar staff, Oct. 1, 2021 - Oct. 1, 2021
DeVere Tortworth Court Hotel - Bristol, UK F&B Assistant, May 1, 2019 - Aug. 1, 2019
Bristol Fashion Week Festival - Bristol, UK Events intern and champagne bar staff, April 1, 2019 - April 1, 2019
Bristol Fashion Week Festival - Bristol, UK Events intern and champagne bar staff, April 1, 2019 - April 1, 2019
Heartfelt Care - Cotswolds, UK Live in & Domiciliary Carer, Aug. 1, 2016 - March 1, 2018
Heartfelt Care - Cotswolds, UK Live in & Domiciliary Carer, Aug. 1, 2016 - March 1, 2018
